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International Education Mark (IEM)

Code of Practice for Provision of Programmes of Education and Training to International Learners

Following extensive consultation across the education and training sector, QQI has published a Code of Practice for Provision of Programmes of Education and Training to International Learners.  The Code highlights for providers the key areas of their activities which are of particular significance in their interactions with international learners.  These include general requirements, such as the protection of enrolled learners; marketing, recruitment and admissions practices; transparency of fees and refunds processes which apply before and after enrolment.  It requires providers to be compliant with the London Statement, a code of ethics for the use of international education recruitment agents. 

The Code of Practice also includes the provision of pastoral care services that support international learners and their successful participation in an Irish education and training environment.

Providers are encouraged to give due attention to the Code of Practice when continuing to develop their quality assurance procedures and processes and when deliberating on quality improvement and enhancement initiatives.  Dissemination and communication of the elements of the Code of Practice within provider institutions can also contribute to increasing staff familiarity with, and responsiveness to, the needs of the international student cohort within institutions.

Students and their families may find the resources at the following link helpful. These resources have been developed by Irish higher education institutions for learners. QQI takes no responsibility for the content of externally linked material.


The Code of Practice for Provision of Programmes of Education and Training to International Learners in the context of the International Education Mark (IEM)

The Qualifications and Quality Assurance (Education and Training) Act 2012 provides for the authorisation by QQI of an International Education Mark (IEM) for use by providers. In order to be eligible to access the IEM, providers will first be required to establish and agree quality assurance procedures with QQI.  This agreement confirms a provider’s capacity to develop, maintain and improve the quality of education, training, research and related services for all learners.  Providers will then demonstrate compliance with the Code of Practice, as well as meet other general conditions which may be stipulated.  As a result, in the context of the implementation of the IEM, the Code of Practice will take on a statutory role, as envisaged under Part 5 of the 2012 Act. 

Developments in the connected policy area of international student immigration regulations have impacted upon the anticipated implementation schedule for the IEM.  QQI is continuing to engage with the Department of Education and Skills regarding the IEM and will communicate revised plans for its introduction when available.  

 

​Resources

​Green Paper The International Education Mark

White Paper – Authorisation to Use the IEM

White Paper – Draft Code of Practice for Providers of Programmes of Education and Training to International Learners

Code of Practice for Provision of Programmes of Education and Training to International Learners